We will refund upfront program costs that are requested within 10 days of a program purchase. Please note, refunds requested within 10 days of a program purchase will only be accepted and processed if the Herbal Magic proprietary program information has not been shared with the client. Herbal Magic proprietary program information includes, but is not limited to; Menu Plans, Shopping Lists, Recipe Guides, Kick-Start Cleanse, Program Allotments, etc.

For Advanced Weight Loss Plan subscriptions, thirty (30) days' notice is required to our Customer Service Team (unless otherwise specified in writing) for the 3 Month Plan or those shorter, sixty (60) days' notice for the 6 Month Plan or those between three and six months, and ninety (90) days' notice for the 12 Month Plan or those between six to twelve months. Termination will be effective the day following the end of the notice period. Any payment dates scheduled within the notice period will be applied. Contact our Customer Service Team by phone at 1-800-852-5401 or by email at customerservice@herbalmagic.ca.

The Advanced Weight Loss Plans include unlimited personal health coaching sessions with one of our certified experts, which is why they're more expensive.

If you're on a Monthly Advanced Plan, your payment will be processed and your supplements will be automatically expedited to you every 28-days!